SharkPark

Terms of Service

Last updated: May 3, 2026

These Terms of Service (“Terms”) form a binding agreement between you and SharkPark (“we,” “us,” or “our”) governing your use of the SharkPark mobile applications and the website at sharkpark.app (the “Service”). By installing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Independent service; no university affiliation

SharkPark is an independent application. SharkPark is not affiliated with, endorsed by, sponsored by, or operated on behalf of California State University, Long Beach (“CSULB”) or the California State University system. References to CSULB’s campus, lot names, or shuttle routes are for the descriptive purpose of providing community parking information. All trademarks, names, and marks belong to their respective owners.

2. Eligibility

You must be at least 13 years old to use the Service. If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement of a parent or legal guardian.

3. Accounts

You may use the Service as a guest. If you choose to create an account, you must do so through Microsoft Azure Active Directory single sign-on. You are responsible for maintaining the confidentiality of your sign-in credentials and for all activity that occurs under your account.

4. Acceptable use

You agree that you will not, and will not attempt to:

  • Spoof, fabricate, or manipulate location data, geofence events, or incident reports.
  • Submit false, misleading, harassing, or unlawful content through any reporting feature.
  • Reverse-engineer, decompile, or attempt to extract source code from the Service, except as expressly permitted by law.
  • Interfere with, disrupt, overload, or degrade the Service or any related infrastructure.
  • Use the Service in violation of any applicable law, regulation, or third-party right, including any policies of CSULB or any property owner whose lot is depicted in the Service.
  • Use the Service to build a competing product or service.

5. User content

You retain ownership of any content you submit through the Service (such as incident reports). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce, and use that content solely to operate, improve, and provide the Service. You represent that you have the right to grant this license and that your content does not violate any third-party rights or applicable law.

6. Service is provided “as is”

Occupancy estimates, reliability scores, forecasts, shuttle positions, and any other information shown in the Service are estimates only, derived from crowdsourced and third-party data that may be incomplete, delayed, or inaccurate. You are solely responsible for verifying parking availability and any rules, fees, or permit requirements before parking. Do not rely on the Service as the sole basis for any decision, and do not use it in a way that distracts you from safe operation of a vehicle.

7. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, ACCURATE, OR FREE OF HARMFUL COMPONENTS.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SHARKPARK, ITS CONTRIBUTORS, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE IS LIMITED TO ONE HUNDRED U.S. DOLLARS (US $100).

9. Indemnification

You agree to indemnify and hold SharkPark and its contributors harmless from any claim, demand, loss, or expense (including reasonable attorneys’ fees) arising out of your violation of these Terms, your misuse of the Service, or your violation of any law or third-party right.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or if continued operation would expose us to legal or security risk. You may stop using the Service and delete your account at any time.

11. Changes to the Service or Terms

We may modify, suspend, or discontinue any part of the Service at any time. We may also revise these Terms; if we make material changes, we will notify you in the app and update the “Last updated” date above. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

12. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. The exclusive venue for any dispute arising out of or relating to these Terms or the Service is the state and federal courts located in Los Angeles County, California, and you consent to personal jurisdiction in those courts.

13. Contact

Questions about these Terms? Email support@sharkpark.app.

14. App Store and Google Play terms

If you obtained the SharkPark mobile application from the Apple App Store or from Google Play, the following additional terms apply.

14.1 Apple App Store

These Terms are concluded between you and SharkPark only, and not with Apple Inc. (“Apple”). SharkPark, not Apple, is solely responsible for the application and its content. Apple has no obligation to furnish any maintenance or support services with respect to the application. In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the application; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the application. Apple is not responsible for addressing any claims by you or any third party relating to the application or your possession and use of it, including product liability claims, claims that the application fails to conform to any applicable legal or regulatory requirement, or claims arising under consumer protection or similar legislation. In the event of any third-party claim that the application or your use of it infringes that third party’s intellectual property rights, SharkPark, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

14.2 Google Play

You acknowledge that these Terms are between you and SharkPark only, and not with Google LLC (“Google”). Google is not responsible for the application or its content. Your use of the application must comply with Google Play’s then-current Terms of Service.