Delete your account

You can permanently delete your SharkPark account and the personal information associated with it at any time. There are two ways to do this.

Option 1 — Delete from inside the app (recommended)

1. Open the SharkPark app on your phone.
2. Sign in if you aren’t already.
3. Go to Settings → Account → Delete Account.
4. Confirm the deletion when prompted.

Deletion completes within a few minutes. You will be signed out of all devices, and your account, favorites, push tokens, and incident reports will be removed.

Option 2 — Email us

If you cannot access the app, email security@sharkpark.app from the address associated with your account, with the subject line “Delete my account.” We will verify the request and confirm deletion within 30 days.

What gets deleted

• Your account record and profile.
• Your favorite lots and notification preferences.
• Your push notification tokens.
• Any incident reports you submitted that are linked to your account.

What is retained

• Aggregated, anonymous occupancy data. The hashed geofence events your device contributed cannot be linked back to you, and they are statistically combined with everyone else’s data into lot-level summaries that do not identify any individual. These aggregated summaries are retained.
• Diagnostic and security logs required for fraud prevention or legal compliance, retained for the minimum period required.

For full details on what we collect and how long we keep it, see our Privacy Policy.